Now that we are closer to the router and have verified the password, we'll check some of the basic network settings. But first, let's make sure it's not a public network causing you a problem.
If you are connecting through a public WiFi hotspot, such as at a coffee house or cafe, you may need to agree to terms before you can access apps that use the network connection. If you go into the Safari browser and attempt to open a page, these types of networks will often send you to a special page where you can verify the contract. Even after you okay the contract and get on the Internet, you may not have access to all of your apps.
For those connecting to their home network, let's go into the iPad settings and make sure everything is set up okay. Once you tap on the Settings icon on your iPad, the first setting you want to check is at the top of the screen: Airplane Mode. This should be set to Off. If Airplane Mode is on, you won't be able to connect to the Internet.
Next, click on WiFi just below Airplane Mode. This will show you the WiFi settings. There are a few things we will check here:
WiFi Mode is On. If WiFi is set to off, you won't be able to connect to your WiFi network.
Ask to Join Networks is On. If you aren't being prompted to join the network, it may be that Ask to Join Networks is off. The easiest solution is to turn this setting on, though you can also input the information manually by choosing "Other..." from the network list.
Are you joining a closed or hidden network? By default, most WiFi networks are either public or private. But a WiFi network can be closed or hidden, which means it won't broadcast the name of the network to your iPad. You can join a closed or hidden network by choosing "Other..." from the network list. You will need the network's name and password to join.