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What to Do When Your iPad Won't Turn On


"My iPad won't turn on..."
Image © Apple, Inc.

If your iPad won't turn on, don't panic. Normally, an iPad is in "suspend mode", which means it is waiting for you to press the home button or the sleep/wake button to activate it. But it is possible for the iPad to be completely turned off, which is usually the case when you find that your iPad won't turn on.

Here's what to do:

  1. Hold both the home button and the wake/suspend button down at the same time. You should see the Apple logo appear on your screen after holding these buttons down a couple of seconds, which means your iPad is booting up and should be good to go in a few more seconds.
  2. If the iPad does not boot up after a few seconds, the battery may be completely drained. The iPad comes with both a 30-pin connector and an adapter that allows you to plug it into a wall outlet. Use this to charge the iPad rather than plugging it into your computer. After letting it charge for at least thirty minutes, try repeating step one. Your iPad should boot up fine. Find out what you can do to save battery life.
  3. If your iPad still won't turn on, there may be a hardware failure. The easiest solution is to locate the nearest Apple store. Apple store employees can be very helpful in determining if there is a true hardware issue. If there is no store nearby, you can contact Apple
How to Fix a Slow iPad
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